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Terms & Conditions

A legal disclaimer

Terms and Conditions for Surrey Hills IV Vitamin Therapy

Effective Date: 06/03/2025

These Terms and Conditions ("Terms") govern your use of Surrey Hills IV VItamin Therapy services, including but not limited to IV Vitamin Therapy and related services (collectively referred to as the "Services"). By booking an appointment, purchasing, or using our Services, you agree to abide by these Terms.

Please read these Terms carefully. If you do not agree to these Terms, do not book or receive any of our Services.

1. Eligibility

To use our Services, you must be at least 18 years of age  and under 75 years of age.  By booking an appointment or receiving services, you confirm that you meet the eligibility requirements.

2. Health Information Disclosure

Before receiving any IV Vitamin Therapy, you are required to provide accurate and complete information about your health history, allergies, current medications, and any other relevant medical conditions. This information is essential to ensure that the treatment is safe for you.

  • Medical History: You must disclose any pre-existing conditions, especially related to cardiovascular issues, kidney problems, or allergies to specific vitamins or components of the IV infusion.

  • Pregnancy and Lactation: If you are pregnant, planning to become pregnant, or breastfeeding, you should consult with a physician before undergoing any IV therapy.

We reserve the right to refuse treatment if we believe the therapy may be unsafe for you based on the information provided.

3. Booking and Payment

  • Appointments: Appointments must be booked through our website or via phone. By booking an appointment, you acknowledge that you are committing to receive the selected IV Vitamin Therapy treatment.

  • Payment: Payment for services is due at the time of booking or at the time of treatment. We accept [list payment methods accepted]. Prices for services are subject to change, and you will be notified of any changes at the time of booking.

4. Cancellation and Rescheduling

We understand that schedules may change. However, we require a minimum of 24  hours' notice to cancel or reschedule an appointment. If you cancel or reschedule within 24 hours of your scheduled appointment, a cancellation fee of [amount] may apply.

If you fail to attend your appointment or cancel without sufficient notice, you will be charged the full cost of the treatment.

5. Use of Services

  • IV Vitamin Therapy: Our Services include a variety of intravenous vitamin infusions. The exact contents of each infusion will be discussed during your consultation, and you will be required to sign a consent form before treatment.

  • Assumption of Risk: You acknowledge that while IV Vitamin Therapy is generally safe, there may be potential risks or side effects, including but not limited to infection, bruising, allergic reactions, dizziness, or vein irritation. By using our Services, you assume all risks associated with the treatment.

  • Discontinuation of Service: If at any point during the treatment, you experience discomfort or adverse reactions, you should notify the practitioner immediately, and treatment may be stopped.

6. Limitation of Liability

  • Medical Advice: Our practitioners are licensed healthcare professionals, but the Services we provide are not intended to replace professional medical advice. Always consult with your primary care physician or specialist before undergoing any new treatments.

  • Liability: To the fullest extent permitted by law, [Your Business Name] shall not be held liable for any injury, adverse effects, or damage arising from your use of our Services. By booking an appointment, you agree to release [Your Business Name] from any claims, demands, or causes of action that may arise from the treatment.

7. Privacy and Confidentiality

We are committed to protecting your personal and health information. Your personal data and health information will only be used for the purposes of providing the Services, and we will not disclose your information to third parties without your consent, except as required by law. For more information, please review our [Privacy Policy].

8. Consent to Treatment

Before receiving any IV Vitamin Therapy treatment, you will be asked to provide informed consent. This means that you acknowledge understanding the potential risks and benefits associated with the therapy and agree to proceed with treatment under those terms.

9. Health Risks and Disclaimer

While we strive to provide the best care, results may vary from person to person. The effectiveness of IV Vitamin Therapy in treating specific conditions is not guaranteed, and we make no promises or warranties regarding outcomes.

If you experience any side effects or complications, we encourage you to consult a medical professional immediately.

10. Amendments to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website, and the revised Terms will apply to all bookings or treatments conducted after the updated Terms are published.

11. Indemnification

You agree to indemnify and hold harmless [Your Business Name], its employees, agents, and contractors from any claims, damages, or liabilities resulting from your use of our Services or any breach of these Terms.

12. Governing Law

These Terms are governed by the laws of [Your State/Country]. Any disputes arising from these Terms or your use of our Services shall be resolved in the appropriate courts located in [Jurisdiction].

13. Contact Information

If you have any questions or concerns regarding these Terms or your treatment, please contact us at:

Surrey Hills IV Vitamin Therapy

Sophie Deeks Ltd

3 Moleford |Cottages

RH5 6AD
07830471934
info@surreyhillsivvitamintherapy.com

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